Schlagwort: ryzen

  • Xbox and AMD: Advancing the Next Generation of Gaming Together

    Xbox and AMD: Advancing the Next Generation of Gaming Together

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    Xbox and AMD: Advancing the Next Generation of Gaming Together

    Xbox AMD Hero Image

    This week, Xbox announced it is actively building its next-generation lineup across console, handheld, PC, cloud, and accessories. As part of this, Xbox unveiled that it has entered into a strategic, multi-year partnership with AMD to co-engineer silicon across a portfolio of devices, including future first-party consoles and cloud.   

    This work is part of Xbox’s commitment to deliver an enduring gaming platform that enables you to play across devices in entirely new ways, with an Xbox experience designed for players – not locked to a single store or tied to one device.

    Watch Sarah Bond’s announcement:  

    Sarah Bond, President of Xbox, shares how Xbox and AMD are working together to advance the state of the art in gaming silicon across the Xbox ecosystem, including our next-generation Xbox console – and how Windows and Xbox are partnering to ensure Windows is the number one platform for gaming.

    Hear from AMD’s Lisa Su on what this means for the future of gaming:  

    Lisa Su, Chair and Chief Executive Officer of AMD, shares how Xbox and AMD are building on two decades of partnership, innovation, and trust. AMD will extend its console work to design full roadmap of gaming-optimized chips combining the power of Ryzen and Radeon for consoles, handhelds, PCs, and cloud. 

    Stay tuned for more as we continue to bring the next generation of Xbox to life—together.

    The post Xbox and AMD: Advancing the Next Generation of Gaming Together appeared first on Xbox Wire.

    Website: LINK

  • Update on Vive Wireless Adapter and Ryzen chipsets

    Update on Vive Wireless Adapter and Ryzen chipsets

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    We have seen and are actively looking into multiple reports of Ryzen incompatibility with Vive Wireless Adapter. Our current data shows this is occurring with a subset of Ryzen-based PCs. Our investigation will take time as we are working with multiple component manufacturers to identify the root cause.

    We will update the community as we learn more.

    In the near term, we are updating our specifications to show that certain Ryzen PCs have a compatibility issue.

    In addition, starting, 11/19, our customer service agents will honor Ryzen-related returns from our retail partners and vive.com outside of typical return windows. Please see instructions below.

    Thank you for your patience as we continue to investigate the issue.

    Customer Return Process

    For refund eligibility and processing please get in touch with our Customer Support team by emailing vive_care@vive.com. You will get a response with instructions and next steps within one business day.  To ensure proper processing we will request the following:

    • Proof of Purchase (your vive.com order number or your retailer invoice)
    • Validation of AMD equipment (our CSR reps will walk you through the steps for these requirements)

    Once the validation step is complete we will provide you with a shipping label with instructions to return your wireless adapter. Once the unit is confirmed received we will process the refund and notify customers of the completed process.

    Website: LINK