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EU PSN issues mass password reset

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Numerous european PlayStation Network users have reported sign in issues over the past few hours.

The reason? Sony has issued a mass mandatory password reset on its PSN, although -according to them- there has been no security compromise.

This is what an ‘Online Support Coordinator’ said on the official PlayStation forums:

We monitor PSN account for any irregular activity. If such activity is detected we will sometimes reset passwords.

This was done purely as precautionary measure and there was no specific evidence that any accounts had be compromised.

Only a small number of users were affected by this and as I said this was precautionary so there is nothing specific to worry about.

I cant provide any further details as this would affect out ability to keep you guys safe.

If anyone has any concerns about there PSN account drop me a PM or give PlayStation Support a call.

You should also contact Support if you are unable to reset your password for any reason.

Official Source: http://community.eu.playstation.com/t5/Support-PSN/Can-t-sign-into-PSN-Incorrect-login-details/m-p/20145423#M33791

http://www.vg247.com/2013/11/20/psn-eu-issues-mass-password-reset-as-precautionary-measure/

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